Explaining Socio-Technical Systems

Model from: Oosthuizen, R., & Pretorius, L. (2016). Assessing the impact of new technology on complex sociotechnical systems.

"Engineers tend to ignore the social concerns of their work, and social scientists, on the other hand, do not know very much about technology and are reluctant to consider the artificial reality of technical objects"
- Günter Ropohl (1999)

Model from: Baxter, G., & Sommerville, I. (2011). Socio-technical systems: From design methods to systems engineering.
Image: Flatland Agency remote facilitation marketing video

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